Overview

Unfollows are the instances when users choose to stop receiving posts/updates from a particular social media account or ecommerce company.

What is Unfollows?

Unfollows refer to the direct actions of your social media audience or email subscribers who voluntarily stop following your posts or email updates. They determine your net follower growth when subtracted from new followers. Understanding the rate at which you’re losing followers and the reasons for such action can equip you with insights to improve your social media strategy and maintain a healthy rate of follower growth.

Formula

Unfollows = (Number of People Who Unfollowed / Total Number of Followers) * 100

Example

If there are 500 unfollows in a month from a total of 10,000 followers, the unfollow rate is 5%.

Why is Unfollows important?

  1. Irrelevant, excessive, or low-quality content
  2. Insensitive or offensive updates
  3. Failure to engage with followers meaningfully
  4. Not meeting the followers’ expectations or needs

Which factors impact Unfollows?

  1. Post Frequency: Too few or excessive posts can lead to unfollows.
  2. Content Quality: Low-quality or irrelevant content can be off-putting.
  3. Engagement: Lack of interaction can cause followers to feel unimportant.
  4. Brand Image: Negative perception can prompt unfollows.

How can Unfollows be improved?

  • Post relevant and high-quality content regularly but not incessantly.
  • Respond to queries or issues promptly and professionally.
  • Establish and maintain a positive, authentic brand image.
  • Regularly assess and adapt your strategy based on follower feedback, social media metrics, trends, and competitor behavior.

What is Unfollows’s relationship with other metrics?

  • Reach: Less followers may lead to reduced reach of your posts.
  • Engagement: Fewer followers could mean less engagement (likes, shares, comments).
  • Conversion: With less followers, you may have fewer potential customers, leading to lower conversion rates.

Free essential resources for success

  • Marketing Mix Modeling Vendor Onboarding Checklist

    Marketing Mix Modeling Vendor Onboarding Checklist

    Simplify vendor onboarding with a comprehensive checklist for selecting and evaluating marketing mix modeling partners.

  • Measure Drives Growth 1 - Lifesight

    Measure What Drives Growth

    A practical guide for marketing agencies to eliminate overlapping platform data, restore client trust, and accurately measure incremental business growth.

  • Structured Approach to Incrementality Test

    Structured Approach to Incrementality Tests

    Build reliable incrementality tests with clear steps from audience setup to performance insights.

Discover more from Lifesight

  • Why MTA Is Broken – And Why Unified Measurement Is the Only Way Forward

    Published on: June 15, 2026

    Why MTA Is Broken – And Why Unified Measurement Is the Only Way Forward

    MTA can show what happened before a conversion, but not what actually caused it. Learn why modern marketers are moving toward causal measurement, incrementality, and unified measurement.

  • Causal Marketing Mix Modeling (MMM)_ The Complete 2026 Guide

    Published on: June 8, 2026

    A Complete Guide to Causal Marketing Mix Modeling

    A concise guide to Causal MMM and how it measures true incremental marketing impact using causation over correlation. It explains why modern marketers use it for better budgeting, forecasting, and privacy-safe decision-making.

  • The Future of Measurement Isn’t Another Dashboard

    Published on: June 2, 2026

    The Future of Measurement Isn’t Another Dashboard. It’s a Decision Layer

    Lifesight’s MCP brings trusted causal insights directly into Claude and ChatGPT, where teams plan, optimize, and act.