How to Delete a TikTok Ads Manager account

TikTok Ads Manager is a robust platform that allows businesses to run ads and manage campaigns. However, if you decide you no longer need the account, it’s important to know how to deactivate or delete it properly. While TikTok doesn’t provide a direct option to delete your Ads Manager account immediately, you can deactivate it and contact TikTok support for account removal.

This step-by-step guide will walk you through the process of safely deactivating and deleting your TikTok Ads Manager account.

Step 1: Backup Your Data

Before deactivating your account, it’s crucial to back up any important data. Deleting your TikTok Ads Manager account will permanently remove all your campaigns, reports, and billing information. Here’s what to back up:

• Campaign Data: Download performance reports, audience targeting data, and other campaign-related insights.
• Creative Assets: Save any videos or images you’ve uploaded to your Ads Manager library.
• Billing Information: Keep records of past invoices and payment history for future reference.

You can easily download reports and export creative assets from the Ads Manager interface.

Step 2: Deactivate Your TikTok Ads Manager Account

While TikTok doesn’t offer a direct “delete” option, deactivating your account is the first step toward account removal. Deactivation suspends your account without permanently deleting the data.

How to Deactivate:

1. Log in to your TikTok Ads Manager account.
2. Click on your profile icon in the top-right corner.
3. From the dropdown, select “Account Settings”.
4. Scroll to “Account Status” and click on “Deactivate Account”.
5. Confirm your decision to deactivate the account when prompted.

Your account will be inactive, but your data will still be preserved for the time being.

Step 3: Contact TikTok Support for Account Deletion

Deactivating your account is not the same as deletion. To permanently delete your TikTok Ads Manager account, you need to contact TikTok’s support team. The platform does not offer an automated process for complete account removal.

How to Contact Support:

1. Log in to your TikTok Ads Manager account.
2. Click the “?” icon in the top-right corner to access the Help Center.
3. Search for “delete account” or “account deletion” in the Help Center.
4. Follow the instructions to submit a request for account deletion. You may need to provide:
   • Your Account ID or registered email.
   • A brief reason for the account deletion (optional).
5. Submit your request to TikTok’s support team.

TikTok will process your request and send an email confirming receipt. They may require additional verification before proceeding.

Step 4: Wait for Confirmation

Once you’ve submitted your account deletion request, TikTok will review and process it. This may take several days or weeks. Be patient, as TikTok may need time to confirm your identity and ensure all steps are properly followed.

Important Note:

Once your account is deleted, all associated data will be permanently lost, including campaigns, billing info, and any creative assets you’ve uploaded. Make sure to back up everything before proceeding.

Step 5: Verify Deletion

After TikTok confirms your account deletion, you should verify that the account is no longer accessible. Try logging in to TikTok Ads Manager – you should receive an error message or be redirected to the login page if the account is deleted.

If you can still access your account or haven’t received a confirmation, follow up with TikTok support to ensure the deletion process has been completed.

Summary

To delete your TikTok Ads Manager account, first back up your data, including campaign reports and creative assets. Deactivate your account in the “Account Settings” section, then contact TikTok support to request permanent deletion. After submitting your request, wait for confirmation, and verify that your account is no longer accessible. Ensure all important data is saved before proceeding, as deletion is irreversible.